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Our Terms & Conditions

When you open your account at pasang4d, you're agreeing to a clear set of rules that protect both you and us.

Account RulesPayment & Withdrawal TermsData & SecurityContact Support

What These Terms Cover

pasang4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms bind you and pasang4d the moment you tick 'Accept' during signup. They explain your rights and responsibilities when you use the lobby, deposit funds, place wagers, and request payouts. Your account is personal and non-transferable; you're responsible for keeping your login secure and for

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all activity under your credentials. Deposits via DANA, OVO, GoPay and QRIS are processed under each provider's own terms — we handle the handoff to your wallet and verify each transaction. Withdrawals require identity confirmation; we use this to comply with anti-money-laundering rules in markets where
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local law permits such operations. If you breach these terms — for example, by using multiple accounts, wagering with stolen funds, or abusing bonus rules — we may suspend or close your account without refund of remaining balance. These terms apply to your use from any
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device: mobile app, browser on your phone, or desktop in Surabaya or any other region we serve.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP FAST

Terms & Conditions Support

Live Chat Open the chat widget in the bottom-right corner of the lobby. Our team replies to questions about account rules, payment terms and policy interpretation 24 hours a day, seven days a week.

Email Support Send a formal request to our support address and include your account username. We respond to policy questions and term clarifications within 24 hours on weekdays.

Account Settings Head to Account > Legal & Settings in the lobby to download a full copy of these terms, view your agreement timestamp, and request a written explanation of any specific clause.

HOW WE PROTECT YOU

Security, Data & Your Rights

Account Security

Your password is encrypted; we never store it in plain text. If someone gains unauthorised access to your account, contact support immediately with your email and registered phone number so we can lock it and investigate.

Data Retention

We keep your personal data (name, email, payment method, transaction history) for the duration of your account plus seven years for legal compliance. When you close your account, we anonymise identifiers but retain transaction records where local law requires.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you use the lobby. You can disable non-essential cookies in your browser; essential ones are required for account access.

Payment Data Handling

DANA, OVO, GoPay and QRIS transfers are processed by the payment provider's servers, not ours. We receive only a confirmation token and timestamp; your wallet credentials never touch our systems.

Account Closure & Dispute

You can close your account anytime via Account > Settings > Deactivate. Disputes over account closure, bonus forfeiture or policy breaches are handled by our compliance team; email support with your account number and description.

Request Your Data

Under local data-protection rules where they apply, you can request a copy of all data we hold about you. Use the Data Request form in Account > Legal & Settings and allow 14 business days.

Terms & Conditions FAQ

They take effect the moment you tick 'Accept' during account signup. You'll receive a confirmation email with the timestamp and a link to download the full agreement. If you don't accept, you cannot open an account or use the lobby.

No. Creating multiple accounts breaches our terms and risks account closure without refund. We detect multi-accounting through device ID, email, phone number and payment method matching. If discovered, all linked accounts are suspended immediately.

Depending on the breach, we may issue a warning, restrict your account, suspend it temporarily, or close it permanently. Serious violations — wagering with stolen funds, bonus abuse, or underage play — result in closure and forfeiture of balance where local law permits.

Yes. These are regulated payment networks. Our terms confirm we do not store your wallet credentials; the payment provider handles the transfer securely. We retain only your transaction receipt and timestamp for reconciliation and dispute resolution.

We retain transaction records and account history for seven years for anti-money-laundering compliance where local law requires such retention. Your personal identifiers are anonymised after account closure, but we cannot delete transaction data.

Contact our compliance team via live chat or email with your account username and a clear description of your dispute. We'll review your case and respond within 10 business days with a written explanation and next steps.

Yes. Whether you play via the pasang4d app on your phone or the browser lobby on desktop in Bandung or anywhere else we operate, the same terms apply to your account, deposits, withdrawals and gameplay.

Our Terms & Conditions

Terms & Conditions Support

Security, Data & Your Rights

Account Security

Data Retention

Cookie & Tracking Policy

Payment Data Handling

Account Closure & Dispute

Request Your Data

Terms & Conditions FAQ

01 When do these terms take effect?

02 Can I have more than one account?

03 What happens if I breach the terms?

04 Are deposits via DANA, OVO, GoPay and QRIS safe under these terms?

05 How long does pasang4d keep my data after I close my account?

06 What if I disagree with a term or account decision?

07 Do these terms apply to mobile app and browser play equally?

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